Sales Operations Specialist

About the role

The Sales Operations Specialist is a full‑time, on‑site position based in Muscat, supporting the sales function of a manufacturer of dry mortar, paints and related building materials. The role focuses on maintaining accurate sales data, preparing reports and dashboards, and monitoring key performance indicators.

Key responsibilities

• Maintain and update sales data in CRM systems, ensuring accuracy and timeliness.
• Prepare regular reports, dashboards and KPI analyses for internal stakeholders.
• Coordinate with sales and customer service teams to optimise order handling, follow‑up activities and pipeline management.
• Assist in forecasting, documentation and identification of process‑improvement opportunities.
• Communicate regularly with internal teams and adhere to company procedures.

Required profile

• Minimum 3 years experience managing retail channel in Oman for building‑materials products.
• Strong knowledge of dry mortar, putty, paints, coatings, epoxy, tile grouting and adhesives.
• Proven ability to work accurately under time constraints and manage multiple priorities.
• Bachelor’s degree in Business, Sales, Marketing or related field preferred.
• Valid Oman driver’s licence.

Required skills

• Proficiency with CRM systems.
• Advanced Excel or spreadsheet skills.
• Experience with reporting and data‑visualisation tools.