Senior Account Executive

About the role

The Senior Account Executive is responsible for building and maintaining strong relationships with key customers, understanding their business needs, and driving revenue growth across assigned accounts.

Key responsibilities

• Conduct regular customer visits to assess financial stability, understand organizational changes, and keep customer profiles up‑to‑date.
• Promote many‑to‑many relationships between business units and customers at all operational levels.
• Identify customer needs, propose solutions, and ensure high satisfaction.
• Handle customer complaints, involve relevant business units, and recommend corrective actions.
• Set and obtain approval for account forecasts; secure monthly sales orders and address deviations.
• Identify cross‑selling opportunities and implement pricing strategies, providing market feedback.
• Follow up on payments to maintain receivables aging and DSO within credit limits.
• Support marketing in prospecting new markets, converting MQPs to customers, and gathering competitor intelligence.
• Collaborate with Product Managers to enhance product value and keep ACE product content current.

Required profile

• Proven experience in account management or senior sales roles.
• Strong analytical ability to assess financial health and forecast sales.
• Excellent communication and relationship‑building skills.
• Results‑driven mindset with a focus on meeting targets and customer retention.

Required skills

What we offer

• Opportunity to work with diverse customers across multiple industries.
• Dynamic environment encouraging cross‑functional collaboration.
• Potential for career growth within the organization.