Senior Business Analyst

About the role

We are looking for a Senior Business Analyst to join our team in Muscat. You will act as the bridge between government entities and engineering teams, turning complex public‑sector needs into clear, build‑ready requirements for sovereign platforms used by millions.

Key responsibilities

• Elicit, analyze and document requirements from multiple government stakeholders.
• Map current and future state processes and model them, for example using BPMN.
• Translate business needs into user stories, acceptance criteria and detailed specifications.
• Facilitate workshops, resolve conflicting requirements and produce a coherent picture.
• Conduct gap, impact and feasibility analyses, surfacing risks and dependencies early.
• Maintain end‑to‑end requirements traceability and support user acceptance testing.
• Validate delivered solutions against requirements and close the feedback loop.

Required profile

• Proven experience as a senior business analyst on complex software projects, with specifications that were built.
• Excellent elicitation and facilitation skills; able to draw out true stakeholder needs.
• Strong ability to model and document processes clearly and unambiguously.
• Track record of bridging business and engineering teams and earning their trust.
• Bachelor’s degree or higher in a relevant field; business‑analysis certifications are a plus.
• Fluent English required; Arabic is an advantage.

Required skills

• BPMN (Business Process Model and Notation) for process modeling.