Senior National Wholesale Manager - Data & Voice

About the role

The Wholesale Manager supports the development and management of AWASR's international and national wholesale business for Data and Voice, and executes the wholesale strategy with international and national carrier partners. It is a commercial role focused on revenue and gross profit, with carrier cost savings from wholesale negotiations. The role covers both the buy and sell sides, national and international geographies, and involves frequent regional and global travel.

Key responsibilities

• Develop and implement the wholesale strategy, identify and evaluate partners, carriers and vendors, and negotiate pricing, contracts and agreements
• Manage relationships with existing partners and work with sales, product, security, marketing and finance teams
• Design wholesale products, pricing, SLAs, sales processes and documentation (order forms, T&Cs, contracts); prepare pricing models, business cases and product overviews
• Represent AWASR at international telecom and wholesale events (booths, demos, speaker slots) and network with potential partners
• Maintain records of agreements, amendments, schedules, order forms, network diagrams, sales pipeline and reports
• Provide first-line revenue assurance by reconciling invoices and raising disputes, and give feedback on regulatory consultations
• Support the VP Wholesale with business cases, strategy and documents for C-level or Board presentations
• Monitor KPIs, analyse market trends and competitors, and recommend improvements
• Evaluate international routing to minimise cost and support marketing campaigns and special projects
• Manage the departmental budget and collaborate with legal and regulatory teams on compliance

Required profile

• Bachelor's or Master's degree in Business, Sales or Commercial Management
• Minimum 8 years in telecom, including at least 4 years in telecom wholesale
• Strong understanding of the telecom wholesale market; experience in the GCC market preferred
• Previous wholesale carrier services experience in an international telecom company (DIA, MPLS, IPLC, subsea connectivity, voice interconnects)
• Ability to travel between Oman and the UAE and frequent regional and global travel