Human Resources Director

About the role

The Human Resources Director provides strategic leadership for Infoline’s HR function, ensuring that people strategies align with business objectives and foster a high‑performance culture.

Key responsibilities

• Develop and implement an HR strategy aligned with business goals.
• Lead workforce planning and organizational development initiatives.
• Oversee talent acquisition, employer branding, and recruitment processes.
• Build leadership development, succession, and employee engagement programs.
• Manage compensation, benefits, and ensure compliance with labor laws and company policies.
• Lead performance management, talent reviews, and HR analytics.
• Drive HR digital transformation and advise executive leadership on people‑related matters.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or related field (Master’s preferred).
• Professional HR certification (e.g., SHRM‑SCP, SPHR, CIPD Level 7) preferred.
• 10+ years of HR experience, with at least 5 years leading an HR function.
• Experience managing large workforces (500+ employees) and preferably in BPO, customer experience or service industries.
• Strong competencies in strategic HR leadership, organizational development, talent management, employee relations, HR analytics, change management, coaching, business partnering and communication.

Required skills

What we offer

• Opportunity to shape HR strategy for a growing organization.
• Leadership role with direct influence on executive decisions.
• Competitive compensation and benefits package.