餐厅经理（餐饮运营与团队管理）
Sheraton Hotels & Resorts · Mascate
Job description
职位概况
负责餐厅/酒吧及客房服务的日常运营，提升客人和员工满意度，确保财务业绩达标。
主要职责
- 监督餐厅、酒吧、客房服务区的服务与卫生标准。
- 管理员工排班、缺勤替岗及绩效，确保运营顺畅。
- 制定并执行培训计划，提高团队技能与服务质量。
- 处理客人投诉，收集反馈并持续改进服务。
- 监督采购、发票付款等财务事务，达成预算目标。
任职要求
- 高中学历并具4年餐饮相关经验，或取得餐饮管理类两年制学位并具2年经验。
- 熟悉食品处理、卫生标准及当地酒类法规。
- 具备团队领导、沟通协调及问题解决能力。
必备技能
- 餐饮运营管理
- 员工培训与绩效管理
- 客户服务与投诉处理
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Published 2 hours ago
Expires 1 month from now
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Sheraton Hotels & Resorts
Mascate