Sales Specialist – SME Merchant Acquisition

About the role

We are looking for a dynamic Sales Specialist to drive new merchant acquisition across the SME sector in Oman. The role focuses on identifying, engaging and onboarding merchants, ensuring they are activated and retained.

Key responsibilities

• Identify and target potential SME merchants throughout Oman.
• Execute defined sales strategies to meet signing and activation targets.
• Map, monitor and regularly update coverage of SME market hubs.
• Negotiate commercial terms that secure sustainable margins.
• Build and maintain relationships with merchant decision‑makers, industry associations and local influencers.
• Provide regular reporting on pipeline, conversion rates and competitive intelligence.
• Collaborate with product, operations and risk teams to ensure smooth onboarding.
• Uphold high service standards to minimise merchant attrition and maintain accurate data.

Required profile

• Proven experience in B2B sales, preferably within merchant acquisition or SME markets.
• Strong negotiation and relationship‑building abilities.
• Excellent communication and presentation skills.
• Ability to work independently and meet performance targets.
• Analytical mindset for reporting and market intelligence.

Required skills