Senior Manager – Catering Sales

About the role

The Senior Manager – Catering Sales is responsible for driving local social catering business for the hotel in Al Mouj, Muscat. The role focuses on achieving revenue targets, supervising on‑property catering sales associates and ensuring high‑quality service delivery.

Key responsibilities

• Identify, qualify and secure new local catering opportunities to meet personal and hotel revenue goals.
• Manage the end‑to‑end sales process, including proposal generation, contract negotiation and hand‑over to operations.
• Supervise and coach catering sales associates, adjusting staffing based on business volume.
• Upsell packages, creative food and beverage offerings and implement brand service strategies.
• Develop and monitor catering sales budgets, forecasts and promotional activities.
• Maintain awareness of market trends, competitor activity and customer expectations.

Required profile

• High school diploma or GED with at least 2 years of experience in sales, marketing, guest services or related fields, OR a 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management or a related discipline.
• Proven ability to achieve sales targets and manage profitability.
• Strong negotiation and relationship‑building skills.
• Understanding of the hospitality market and ability to sell against competitors.

Required skills