Senior Account Manager - IT Sales, Oman

About the role

An experienced Senior Account Manager is sought to take full responsibility for the sales cycle, from proposal to delivery and payment. The role focuses on building and nurturing customer relationships, resolving issues and driving market penetration strategies that meet short-term and long-term business objectives. The position is based in Oman.

Key responsibilities

• Manage the entire sales cycle, including proposal development, delivery and payment follow-up.
• Negotiate terms and finalise contracts, ensuring the best terms and certainty of supply.
• Define and implement strategies to achieve maximum profitability and business objectives.
• Establish new leads, grow the sales pipeline and acquire new customers through effective coverage.
• Contact clients by phone and in person to negotiate agreements and close sales.
• Monitor and ensure order fulfilment and payment in line with company policies.
• Provide detailed reports on customer needs, market trends, competitive activity and opportunities for new products and services.
• Achieve sales targets set by the company and key vendors, and provide sales activity plans and monthly forecasts.
• Direct sales efforts to key accounts, resolve delivery issues and ensure exceptional customer service.

Required profile

• BA/BS degree preferred, ideally in IT or a related field.
• 9+ years of experience in business development or sales in the IT industry.
• Excellent written and spoken English.
• Proven ability to meet sales targets and manage customer relationships.

Required skills

• Strong communication, presentation and report-writing skills.
• Conflict resolution and active listening; ability to manage high-stakes negotiations.
• Ability to collect and use feedback to improve team performance.

Candidates are asked to attach their updated resume, bachelor's degree certificate and copies of professional certificates to arrange an interview.