Digital Transformation Pre-Sales Engineer

About the role

A Digital Transformation Pre-Sales Engineer is needed in Oman to work with clients on their digital transformation needs. The role covers strategy, solution design, proposal development and stakeholder engagement, working closely with sales, delivery and product teams.

Key responsibilities

• Work with clients to understand their business challenges and develop digital transformation roadmaps.
• Design and propose end-to-end solutions using ERP, ITSM, ECM and automation tools, integrated with cloud platforms and AI-driven technologies.
• Collaborate with sales teams to analyse customer requirements, create proposals and run product demonstrations.
• Engage C-level executives, IT leaders and business users to explain value propositions and address concerns.
• Provide deep insight into ERP, ITSM, ECM and automation solutions and how they optimise business processes.
• Help craft RFP/RFI responses, business cases and pricing strategies aligned with customer goals.
• Stay up to date on digital transformation trends, cloud computing, AI and data analytics.
• Work with sales, delivery and product teams to ensure proposed solutions are executed smoothly.

Required profile

• Bachelor's degree in computer science, information technology or a related field.
• 5+ years of experience in pre-sales, solution architecture or related roles.
• Excellent presentation, communication and negotiation skills in technical and business contexts.
• Strong problem-solving ability and a customer-oriented mindset.
• Excellent command of English and Arabic.

Required skills

• ERP (SAP, Oracle, IFS or Microsoft Dynamics)
• ITSM (ServiceNow, BMC or equivalent)
• ECM (OpenText, SharePoint or equivalent)
• Automation tools such as RPA and workflow automation
• AI, data analytics and cloud technologies are a plus

Candidates should send their updated resume, bachelor's degree certificate and copies of professional certificates by email to the recruiter; only applications from candidates based in Oman will be considered.